Policies
Types of Payment Accepted
Cash, American Express, MasterCard, Visa, Cheques (with proper I.D.).
Tickets purchased online may be mailed for a nominal fee to the address provided. Please allow for 10 business days to receive your purchase.
If you have any questions about your tickets please call the The Chamber Players of Canada's Box Office at 613-241-0777
We recommend that you arrive at least 30 minutes before the performance to pick up your tickets and find seating. Please note that latecomers will be seated by an usher at an appropriate time in the performance.
In which currency are prices listed?
All prices are listed in Canadian Dollars (CAD)
Is HST included in the ticket price?
Yes, 13% HST is included in the cost of all tickets.
What is reserved seating?
Reserved seating entitles you to sit anywhere within the established reserved section. These sections have been pre-determined to offer patrons the best possible vantage points within the venue. It does not guarantee you a specific seat or specific pew rather it is designed to give the patron the added convenience of a guaranteed spot in a desirable location without queuing. Reserved seats may be released to general admission no earlier than 15 minutes before the concert, therefore we recommend that you arrive at least 30 minutes before the performance.
Shipping and Refunds
What is your shipping policy?
Standard Letter Mail from Canada Post is available at a flat rate of $3.00 for all ticket sales. All orders are shipped within 1 business day of cleared payment. Postage insurance is not available on any Standard Letter Mail orders. Large orders of 20 or more tickets are subject to Standard Parcel rates from Canada Post. Please inquire about shipping rates for large or special order to your location.
What is your refund and exchange policy?
There are no exchanges or refunds on tickets. If there is a problem with your tickets please phone our Box Office 613-241-0777 and someone will assist you. In the event of a program cancellation a full refund will be provided. Please check our website for changes.
Privacy Notice
How the Chamber Players of Canada Policy Protects Your Privacy
The Chamber Players of Canada's organization is committed to protecting the personal information you provide when you buy tickets to any of the performances, subscribe to a series of performances, or make a donation.
Collection, Use and Disclosure
Collection
The personal information that you voluntarily provide to the Chamber Players of Canada is protected under the provisions of Canada's federal privacy legislations. Depending on the nature of the transaction, the Chamber Players of Canada generally collects, your name, address (post and electronic), telephone number and payment information related to ticket purchases, subscriptions, donations, newsletters and information mailings.
Use
In order to provide you with these special offers and other advantages, we use your information to:
- mail your tickets;
- respond to your inquiries;
- send you subscription renewal forms;
- inform you of important changes to performances;
- provide you with our newsletters and brochures;
- conduct financial transactions;
- administer contests and promotions;
- notify you of special events and performances;
- solicit financial support and ticket purchases;
- generate statistics.
Subscribers' personal information is protected under the provisions of the Privacy Act
Disclosure
Your personal information is not shared, rented, exchanged or otherwise disclosed to any outside third party except where authorized and or required by law.
Mailing AddressThe Chamber Players of Canada Telephone: 613-241-0777 |
Office AddressThe Chamber Players of Canada Telephone: 613-241-0777 |